Previous Revison Date: February 27, 2020
Announcement Date: July 6, 2022 / Effective Date: July 13, 2022
AhnLab, Inc. (“Company”) thinks highly of protection of personal information and has in place the following policies to protect your personal information and attend to your complaints related to personal information.
V3 Mobile Security, in general, does not collect your personal information, except for the information belonging to the following category for the limited purpose of preserving records for resolving disputes and handling customer complaints.
Method of Collection
Company will destroy any personal information collected for the purpose of handling grievance promptly upon achieving such purpose, provided that if it is necessary to preserve the information pursuant to the relevant laws or regulations, Company may preserve the personal information for the period stipulated in the relevant regulation.
Company will promptly destroy any collected information once the purpose of collection is achieved. Any personal information preserved as an electronic file will be completely erased using technical methods that cannot reproduce records.
Company will use your personal information only to the extent we have notified you with respect to the collection and use of personal information. In principle, Company will not provide your personal information to a third party, except for the following instances:
Company entrusts the handling of collected personal information to the following company for the purpose of handling grievances such as complaints and consulting customers.
|Entrusted Company||Entrusted Work|
|Hyosung ITX||Handling of customer grievance, including consultation and complaints|
Company has designated the following personnel to protect your personal information and handle any grievance related to personal information.
|Responsible Person||Managing Person|
|Department||IT Strategy Division||Information Protection Team|
|Name/Position||Sang-ku Lee, Chief||Manager, Jae-Suk Park, Team Leader|
You may report your grievance related to personal information in connection with your use of V3 Mobile at the above contact information. Company will provide a prompt response to any matter reported. Please note however that when the handling of grievance ends, any information collected will immediately be destroyed, so no inspection, modification or deletion of the collected information could occur.
Company is taking management, technical and physical protection measures necessary for ensuring the safety of personal information.