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Professional Service

Our Security Experts Guide You on How To Tackle Cyber Threats

AhnLab Professional Service is a “sophisticated threat management service” addressing the latest cyber threats toward all security domains.

Overview

The Service Tackling New Security Challenges

AhnLab Professional Service is a “sophisticated threat management service” addressing the latest cyber threats toward all security domains. With the service of our well-trained security experts, customers can operate security solutions with enhanced professionalism, efficiency, and optimization. This will ultimately lead customers to be able to prevent potential threats, reduce operational burdens, and focus on business-critical tasks.

In the era of growing IT complexity and ever-evolving cyber threats, a traditional way of implementing and managing cyber security products is not enough to tackle modern challenges. This is where AhnLab Professional Service comes in to offer more sophisticated and optimized support in the areas of security solution management, threat analysis & response, and expert technical support, helping companies procure business continuity and safety.

Limits of Traditional Security Operation, More Sophisticated Security Services Required, AhnLab Professional Service

Strengths

AhnLab Professional Service delivers distinguished security management capabilities backed by the industry-leading threat response team with diverse on-site experience. Enjoy their premium services from prior assessment to system management and incident response.

Optimized Security Operation And Threat Mgmt. Expertise, Technology, Knowledge

Benefits

With AhnLab Professional Service's expert-level security management, customers can enhance productivity by focusing on business-critical tasks and protecting essential assets with operational complexity being addressed.

Effective Security Product Management

  • Security product management by AhnLab's security experts on a regular basis
  • Optimizing the security environment and preventing failures

Detection and Removal of Potential Threats

  • Detecting and removing malware existing within each system
  • Minimizing system impact by removing malware
  • Conducting security assessment and construction of security policies per risk level

Addressing Resource Burden and Boosting Productivity

  • Reducing security management burden and costs
  • Maximizing ROI through effective and professional operation of security products
  • Boosting productivity by focusing on business-critical tasks

Securing Business Continuity and Risk Management

  • Securing business continuity by preventing potential incidents
  • Staying relevant in the market via stable IT system operation
  • Preventing damage to brand reputation and negative compliance issues

Service Types

Data Analysis Service

“Data Analysis Service” is a professional service that continuously monitors and evaluates AhnLab security solution operational metrics, delivering policy optimization recommendations and threat identification with actionable response strategies. Through proactive monitoring and predictive analysis, it ensures the stability of AhnLab security solution operations by preventing unforeseen system outages in advance.

Stable System Operation / Prevention of Failures, Optimizing Management Environment, On/Off-site Checkups

AIPS Policy Optimization Service

"AIPS Policy Optimization Service" is a professional service that precisely analyzes the operational status and detection logs of AhnLab AIPS to optimize security policies tailored to each customer’s environment, enabling faster and more effective response to advanced network threats.

Customer Request, On-Site Response, Troubleshooting, Business Continuity

DPX Policy Optimization Service

“DPX Policy Optimization Service” is a professional service that systematically analyzes the DDoS detection policies of AhnLab DPX and optimizes detection policies by network zones to provide a customer-tailored DDoS response framework.

On-site Assessment, Technical Measures, Final Report, Staying Compliant

DDoS Attack Simulation Service

“DDoS Attack Simulation Service” is a professional service that uses scenario-based simulations of real-world DDoS attacks to examine customers’ response capabilities and identify weaknesses in their defense framework, providing clear guidance for improvement.

On-site Assessment, Technical Measures, Final Report, Staying Compliant

Suspicious System Assessment Service

As for the “Suspicious System Assessment Service”, AhnLab detects and analyzes potential threats hiding in the customer’s infrastructure and provides optimal measures after thoroughly investigating systems.
* Note: The service is also available for organizations not using AhnLab products. We may carry out PC scanning and threat inspection upon request.

Log Collection, Threat Analysis, Response Measure, Breach Prevention

Malware Analysis Service

“Malware Expert Analysis Service” offers optimal response measures followed by in-depth analysis of malware that compromised the organization. Our experts scrutinize all the details of malware, including its background, features, and characteristics.
* Note: The service is also available for organizations not using AhnLab products.

File Analysis Request, In-Depth Analysis, Response Measure, Enhanced Security

A-FIRST Digital Forensics Service

“A-FIRST Digital Forensics Service” provides digital forensics service to customers in need of active and past intrusion analysis. The experts at A-FIRST analyze corporate systems and networks to find the cause, impact, and paths of intrusion. They then deliver the analysis result report on their investigations and customized guidelines to improve the security system.
* Note: The service is also available for organizations not using AhnLab products.

Digital Forensics Request, Initial Investigation, In-Depth Interview, Signing Service Contract, Analysis / Response / Final Report, Quality Control / Post-Mgmt.

Expert On-demand Service

“Expert On-demand Service” is a technical support service upon request where our security experts offer first-hand responses and action guides on critical security issues. The service is available for both AhnLab product owners and prospective customers.

Customer Request, On-Site Response, Troubleshooting, Business Continuity